ITO 2.0
ITIL Foundations
Certification Preparation Workshop
Availability: 12 Seats
Eligibility: Clients registered for services with ITO 2.0
Cost: Free
Parking: Free
Time: 9:00 AM - 4:00 PM
Format: Instructor Led
Target Audience: IT Professionals, Management Professionals, Technology Support Professionals
Objective:
The ITIL Foundations Certification has become a standard within the IT / IT Support Industry. The objective of this workshop is to outline the relevancy of the ITIL Foundations Certification in relation to the Ottawa employment market. Participants will also receive a detailed outline of the ITIL Foundations knowledge and certification process.
- ITIL Local Labour Market Brief
- Overview of Information Technology Infrastructure Library
- ITIL and other quality frameworks
- ITIL version 3 Outlined
- ITIL Version 3 Training Road Map
Upon completion of this workshop, participants will be provided with free access to the ITIL Foundations Ver 3 courseware through the ITO 2.0 in-house SkillPort Software training platform.